Unacceptable

On March 23, 2017, Kroll Bond Rating Agency reported the following:

“The Hilton Anchorage received an ‘Unacceptable’ rating on its December 2016 Hilton Quality Assurance (QA) Report. This score was primarily related to guest satisfaction survey scores and guest room cleanliness. The hotel is implementing additional training to address the concerns. If the Hilton Anchorage property does not pass two consecutive QA scores, there will be a cash flow sweep until a passing score is achieved.”1 (emphasis added)

1Kroll Bond Rating Agency. “U.S. Structured Finance, CMBS Pre-Sale Report: CGCMT 2017-P7”. March 23, 2017. Page 135.

Updates

May 13, 2014

<May 13, 2014: Employees file a state OSHA safety complaint.
[Click here for details]

May 6, 2014

May 6, 2014: Hilton reports there are 48 rooms with the 'possibility of water damage' and that work is taking place to fix them.
[Click here to download the letter from the Hilton Anchorage]

May 5, 2014

May 5, 2014: Hilton says the hotel is safe.
[Click here to download the letter from the Hilton Anchorage]

April 16–30

Apri 16–30, 2014: Four housekeepers report personal health concerns they suspected might be mold-related.
[Hilton says it’s “not aware of any medical or other evidence to substantiate such suspicions.” Click here for details]

April 25, 2014

April 25, 2014: Hilton reports 29 rooms with 'possible mold issues.'
[Click here to download the letter from the Hilton Anchorage]

April 4, 2014

Hilton reports its own mold sampling results from rooms 416, 700, and 716. [Click here to download the letter from the Hilton Anchorage]

April 1, 2014

Hilton describes moisture-related maintenance in rooms 416, 700, and 716. [Click here to download the letter from the Hilton Anchorage.]

March 19, 2014

March 19, 2014: Union sample from a second guest room tests positive for three types of mold.
[Click here to read the Union’s mold testing results]

February 19, 2014

February 19, 2014: Union sampling of a guest room tests positive for three types of mold.
[Click here to read the Union’s mold testing results]