Great location, wonderful staff, but really needs a facelift

Reviewed in May 2018
gtreadgold on TripAdvisor

This hotel is close to everything walkable in downtown Anchorage, plus the Alaska Railroad train station. Lots of cute restaurants and shopping. But the hotel has a really tired vibe to it, dark cramped hallways, carpets were dirty, the outlet in my bathroom was not functional because the GFI switch was broken. The finish on the vanity was chipped, and all in all, it was a depressing room. The views are fabulous – i was high up in the Anchorage Tower, so i have no idea if the West Tower is any better. Owners really should remodel this property. I picked it because of location and a desire to stay in a HIlton property, but i suspect the Embassy Suites a little further out would have felt more welcoming. That said, the food in the restaurants was excellent and the bed comfortable..but not enough outlets in the room for everything i needed to charge, and it was a challenge getting the television to do what i wanted it to do. And while the view was great – there were way too many bars in the way. The climate control system was incredibly noisy as well. Read more.

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