New lobby leak: August 2021

New pictures from Hilton Anchorage lobby

January 29, 2019: Damage seen to the ceiling near the front lobby suggests water intrusion from above. The Union has asked the Hotel for an explanation.

Mold Summary

Here is a summary of the hotel’s documents on mold.

Download the documents.

Management Emails and Mold Spore Count Results Summer 2018

Here are emails from an industrial hygienist and lab results with mold spore counts at the Hilton Anchorage.

Download the document.

Mice at Hilton Anchorage

Pied Piper Pest Control issued invoices for “Full Service Insect & Rodent” to the Hilton Anchorage four times between October 2017 and February 2018. On March 8, 2018, Hilton management told us “Monthly service from Pied Piper was implemented as of 1/31/08.” Review the invoices here.

Notes on the invoices include:

12/23/17: “Little feeding on 2nd floor ballroom. Main kitchen floor dirty.”

1/22/18: Two rodents captured in tin cat by vending machine on 8th floor. No feeding or activity in room 832. Placed more bait stations out by dumpster and in rear kitchen areas.”

2/19/18: “One rodent caught in tin cat on 11th floor. No other activity was found or reported by staff[.]”

Here are photos of a critter on a laundry cart at the hotel from last year:

DHHS Document

Click here to download the document.

New leak in Hilton Anchorage stairwell

On February 12, 2018, there was a leak at the Hilton Anchorage coming from the ceiling in the hallway coming down to the basement.

Room 301, August 2nd, 2017

Longtime Hilton employee fired after sharing mold pictures with union

On October 9th, 2017, longtime Hilton employee Bill Rosario was fired for supposedly failing to report mold to Hilton management.  But he not only told management about the mold—he also shared pictures of mold in the hotel with his union, UNITE HERE Local 878. He was fired only one day before the Anchorage City Assembly was scheduled to vote on new regulations of mold in hotels that included whistleblower protections for employees.

Local channel KTVA covered the story here, and KTUU covered the story here.


On March 23, 2017, Kroll Bond Rating Agency reported the following:

“The Hilton Anchorage received an ‘Unacceptable’ rating on its December 2016 Hilton Quality Assurance (QA) Report. This score was primarily related to guest satisfaction survey scores and guest room cleanliness. The hotel is implementing additional training to address the concerns. If the Hilton Anchorage property does not pass two consecutive QA scores, there will be a cash flow sweep until a passing score is achieved.”1 (emphasis added)

1Kroll Bond Rating Agency. “U.S. Structured Finance, CMBS Pre-Sale Report: CGCMT 2017-P7”. March 23, 2017. Page 135.