Entries by admin

Mold Summary

Here is a summary of the hotel’s documents on mold. Download the documents.

Great location, wonderful staff, but really needs a facelift

Reviewed in May 2018 gtreadgold on TripAdvisor This hotel is close to everything walkable in downtown Anchorage, plus the Alaska Railroad train station. Lots of cute restaurants and shopping. But the hotel has a really tired vibe to it, dark cramped hallways, carpets were dirty, the outlet in my bathroom was not functional because the […]

Mice at Hilton Anchorage

Pied Piper Pest Control issued invoices for “Full Service Insect & Rodent” to the Hilton Anchorage four times between October 2017 and February 2018. On March 8, 2018, Hilton management told us “Monthly service from Pied Piper was implemented as of 1/31/08.” Review the invoices here. Notes on the invoices include: 12/23/17: “Little feeding on […]

Old, run down, dirty, not worth the money

Reviewed on April 4, 2018 Nicolemarie017 on TripAdvisor Worst Hilton I have ever had the displeasure of staying. Very old and run down, everything from paint, carpet, and bathrooms are in complete disrepair. I would be embarrassed to have this as a representation of a National brand. Lobby bathroom smells strongly of sewer and several […]

Unacceptable

On March 23, 2017, Kroll Bond Rating Agency reported the following: “The Hilton Anchorage received an ‘Unacceptable’ rating on its December 2016 Hilton Quality Assurance (QA) Report. This score was primarily related to guest satisfaction survey scores and guest room cleanliness. The hotel is implementing additional training to address the concerns. If the Hilton Anchorage property […]