Updates

Room 301, August 2nd, 2017

Longtime Hilton employee fired after sharing mold pictures with union

On October 9th, 2018, longtime Hilton employee Bill Rosario was fired for supposedly failing to report mold to Hilton management.  But he not only told management about the mold—he also shared pictures of mold in the hotel with his union, UNITE HERE Local 878. He was fired only one day before the Anchorage City Assembly was scheduled to vote on new regulations of mold in hotels that included whistleblower protections for employees.

Local channel KTVA covered the story here, and KTUU covered the story here.

Unacceptable

On March 23, 2017, Kroll Bond Rating Agency reported the following:

“The Hilton Anchorage received an ‘Unacceptable’ rating on its December 2016 Hilton Quality Assurance (QA) Report. This score was primarily related to guest satisfaction survey scores and guest room cleanliness. The hotel is implementing additional training to address the concerns. If the Hilton Anchorage property does not pass two consecutive QA scores, there will be a cash flow sweep until a passing score is achieved.”1 (emphasis added)

1Kroll Bond Rating Agency. “U.S. Structured Finance, CMBS Pre-Sale Report: CGCMT 2017-P7”. March 23, 2017. Page 135.

Ceiling leak August 2017

Room 534, August 2017

Room 826, August 2017

63% Quality Assurance Score

December 2016

The Hilton Anchorage Hotel

June 14, 2017

Flood in basement, May 2017

Boiler Leak, May 2017